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Driver Easy で問題がある場合は:

  • FAQ
  • FAQs about Driver Easy
    • What if I forget / don’t receive my Driver Easy license key after purchase?
    • Does Driver Easy offer help or support?
    • How can I request a refund when I find Driver Easy doesn’t satisfy me?
    • How long are a Home / Business License and a Technician License valid for?
    • Will Driver Easy automatically renew my license and charge me for it once the license expires?
    • What is the Home / Business License?
    • What is the Technician License?
    • What happens when the license expires?
    • What is Driver Easy?
    • Is Driver Easy free?
    • Does Driver Easy stay up to date?
    • What does the paid version give me that the free version doesn’t?
    • Is Driver Easy Safe?
    • Where are the drivers of Driver Easy from?
    • What if I’m not satisfied with Driver Easy?
    • What is an “Unplugged” device?
    • How to use Driver Easy portable version?
  • FAQs about drivers
    • What is a driver?
    • Why do I need the latest drivers?
    • Can’t I just update my drivers manually?
    • Doesn’t Windows Update keep my drivers up to date?
    • Can’t I just check Windows Device Manager to see if I need to update my drivers?
  • User Manual
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    • インストール手順
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  • スキャン
    • スキャン手順
  • 更新
    • 復元ポイントを手動で作成する
    • FREE 版でドライバーを更新する
    • Professional 版でドライバーを更新する
    • View Driver Information
    • Delete Downloaded Driver Update
    • Open Driver Update File Location
    • Hide or Show Hidden Driver Update
  • ハードウエア情報
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  • 設定
    • 全般
    • Backup & Restore
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  • フィードバック
    • フィードバック
  • Common Issues
  • ダウンロード エラー
    • The remote server returned an error: (404) Not Found
    • The remote server returned an error: (416) Requested Range Not Satisfiable
    • The request was aborted: The operation has timed out
    • The remote server returned an error: (403) Forbidden
    • リモート名を解決できませんでした: ‘dow2.drivereasy.com’ (The remote name could not be resolved: ‘dow2.drivereasy.com’)
  • スキャン エラー
    • Error creating the Web Proxy specified in the ‘system.net/defaultProxy’ configuration section
    • The remote name could not be resolved: ‘app1.drivereasy.com’
    • The underlying connection was closed: An unexpected error occurred on a receive
    • Unable to connect to the remote server
  • 復元ポイント
    • How to enable and create restore points in Windows 10
    • How to Create a Restore Point in Windows 8 & 8.1
    • How to Create a Restore Point in Windows 7 & Vista
    • How to Create a Restore Point in Windows XP
    • 「Oops」エラーの対処法
  • 認証エラー
    • “Unable to connect to the remote server” when activating Driver Easy
  • ライセンス キー
    • FAQ on License Key Issues
  • プログラムが動作しない
    • “DriverEasy has stopped working”
  • その他
    • What is Driver Easy Professional (Speed Limited)?
    • How to update your network drivers when your PC doesn’t have network connection
    • How to install drivers manually with the Free version of Driver Easy?
  • Make Driver Easy Better
  • Help us improve Driver Easy
    • ドライバーの誤検出報告
    • 不具合の報告
Contact Us

The request was aborted: The operation has timed out

DE Support
Last Updated: 2 years ago
This error can be caused by Antivirus software. A known cause of the problem is the Bitdefender Total Security.

Please continue reading if you’re using Bitdefender. If you’re not using Bitdefender, please skip to the bottom of this page.

We contacted Bitdefender team immediately when we found this problem, and Bitdefender team has resolved this issue in Bitdefender version 23.0.22.97.

To resolve this issue, you need to verify the build number of Bitdefender on your PC first by right-clicking on the Bitdefender icon in the Notification Area and select About.

The build version is displayed below Product information.

If the build version of Bitdefender on your PC is lower than 23.0.22.97, you should update Bitdefender first.

To update Bitdefender, right-click on the Bitdefender icon in the Notification Area and select Update Now.

If the build version of Bitdefender on your PC is 23.0.22.97 or higher but this issue persists, please follow the steps below to resolve it.

1) In Bitdefender, Navigate to the Protection panel. Then select Exceptions in the ONLINE THREAT PREVENTION section.

2) Type dow1.drivereasy.com in the box and click ADD.

3) Type dow2.drivereasy.com in the box and click ADD. Then click SAVE to save the changes.

Normally, you can resolve this issue after adding the two domains above to the exception list.

What to do if I’m not using Bitdefender?

If you’re not using Bitdefender and you see this error message, please provide us the following information so that you can assist you better. We will get back and help you solve the problem soon.

  • The Antivirus software you’re using on your computer
  • Feedback of your system information

You can use the Driver Easy Feedback tool to send the information above to us. Here’s how to do it:

1) Open Driver Easy and click Feedback.

2)  Enter your email address and the subject of this feedback (e.g. Download error). In the Description part, tell us the antivirus software you’re using. Tick the box next to Send your System Information and click Submit.

For more information on sending feedback using the Driver Easy feedback tool, please see https://www.drivereasy.com/help55/feedback/.

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